Deleting the account (GDPR)

Deletion sits on the start page of “My area” and requires an explicit confirmation tick. What happens then depends on whether you are alone on the tenant.

The three cases

Situation	Effect
A tenant where you are the only member	it is removed entirely — archive, master data, templates, invitations, API keys and the tenant’s file directory
A tenant with other members, and you are a member or not the last owner	only your membership is removed; the tenant remains
A tenant with other members, and you are the last owner	deletion is refused — transfer ownership first

Open sign-in tokens and invitations to your address are deleted along with it. The session ends immediately afterwards.

Export beforehand

The same page offers “Export archive (ZIP)”: a ZIP with all archived files and a manifest table. Deletion is irreversible — the statutory retention obligation is not. Anyone who deletes their archive remains obliged to retain the records and must then hold them elsewhere.

If you only want to step away

Then you need no deletion: an owner can remove you as a member, or you make someone else the owner and afterwards delete only your own membership. Either way the tenant and its archive remain. See Members and roles.